# "Location is required" when logging time

- URL: https://www.usewisecost.com/help/troubleshooting/location-is-required
- Audience: Admins, Team members
- Last updated: 2026-09-19
- Part of the WiseCost Help Center: https://www.usewisecost.com/help

> "Location is required" means your time entry form requires a Location. Choose one on the entry, or have an admin change the field in Time Tracking settings.

"Location is required" appears in WiseCost when your company's time entry form requires a Location and the entry you are saving does not have one. Choose a Location on the entry and save again. If no Location fits, or the field should not be mandatory, an admin changes it in **Company Setup → Company settings → Time Tracking**.

## If you are logging time

1. On the entry, open the Location field.
2. Choose the location where the work was done.
3. Save the entry again.

If the list is empty or your location is missing, tell your admin.

## If you are the admin

- **The location is missing.** Locations come from QuickBooks Online. Create it there, then go to **Company Setup → Locations** and click **Re-Sync**.
- **Location should not be mandatory.** Go to **Company Setup → Company settings → Time Tracking** and, in the **Time Entry Form** table, turn off **Required** for **Location**. To remove the field completely, turn off **Include in form**.

More in [Using QuickBooks Locations](https://www.usewisecost.com/help/quickbooks-integration/using-quickbooks-locations) and [Configuring the time entry form](https://www.usewisecost.com/help/time-tracking/configuring-the-time-entry-form).